Unitrends Review

We went from tape backups to hard disk backups. The restores have been a lot quicker.


What is most valuable?

Loving the new SLA Policy feature. Recovery is very quick.

How has it helped my organization?

We went from tape backups to hard disk backups using Unitrends. The restores have been a lot quicker.

What needs improvement?

Stabilizing SQL database backups: They are way too sensitive and I am having to constantly fix SQL level backups.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

None. Easy deployment.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solutions did we use previously?

Symantec NetBackup.

How was the initial setup?

It was actually very straightfoward

What about the implementation team?

It was in-house with the assistance of Unitrends tech support.

What was our ROI?

I've already received my ROI through many man hours being saved going from tape to hard disk.

What's my experience with pricing, setup cost, and licensing?

Consider the Enterprise Plus license, it adds a few extra analytics and reporting that will provide you with a little more insight into your RPO and RTOs.

Which other solutions did I evaluate?

Dell solution, ExaGrid, and a little bit of Veeam.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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