Unitrends Review

We have been able to move completely away from using tape and robocopy for backup efforts


How has it helped my organization?

We have been able to move completely away from using tape and robocopy for backup efforts.

What is most valuable?

  • Reliable DR
  • Backup/archive to multiple locations
  • Excellent support

What needs improvement?

Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find

What do I think about the stability of the solution?

When we first moved to v10, we did have issues with restores. Support jumped right in and found the issue, and published a bug fix, this took care of the issue.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Excellent. I like that I can chat directly with them for simple issues, and can also reach out to higher level engineers for the more difficult issues.

Technical Support:

Excellent, see previous answer.

Which solution did I use previously and why did I switch?

We used Zerto, which was not able to do file-level restores for any volume larger than 2TB.

How was the initial setup?

It was straightforward in the initial setup, but a bit more complex in the tuning and tweaking.

What about the implementation team?

I actually implemented most of it by myself.

What's my experience with pricing, setup cost, and licensing?

Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it.

Which version of this solution are you currently using?

10.0.0-5
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Unitrends reviews from users
...who work at a Non Tech Company
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,307 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest