Unitrends Review

Easily mastered interface and application for backup/recovery, which is versatile, fast, and reliable


What is most valuable?

  • Easily mastered interface and application for backup/recovery.
  • Versatile, works well in VM and physical environments.
  • Nice VM or file-level recovery, without spinning anything up to accommodate.

How has it helped my organization?

Fast and reliable. Able to integrate two sites and backup environments over an extended campus WAN.

What needs improvement?

Implement the changes that are being requested through the GUI.

For how long have I used the solution?

Seven years.

What was my experience with deployment of the solution?

Mostly networking, not the appliance or implementation specialists fault.

What do I think about the stability of the solution?

Having issues backing up systems with tons of small files.

What do I think about the scalability of the solution?

Yes, expansion is only possible by buying a new appliance.

How is customer service and technical support?

Customer Service:

Good.

Technical Support:

Very good technical support.

Which solutions did we use previously?

Yes, switched companies and the requirements changed drastically.

How was the initial setup?

Very straightforward.

What about the implementation team?

Mostly in-house with some vendor assistance.

What was our ROI?

Good.

What's my experience with pricing, setup cost, and licensing?

No advice. The pricing is fairly competitive.

Which other solutions did I evaluate?

Yes, Veeam and others.

What other advice do I have?

No, we are happy with second gen of the appliance that we have purchased.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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