Unitrends Review

It makes it easier to track and set up new backups due to its coverage of both physical and virtual environments


What is our primary use case?

We use this solution to back up both physical and virtual environments in and out of the office.

How has it helped my organization?

Easier to track and set up new backups due to its coverage of both physical and virtual environments (or we would have needed two separate solutions).

What is most valuable?

  • The ability to back up both physical and virtual appliances under one roof.
  • Its cloud backup capability.

What needs improvement?

Network-based storage stability could be improved.

What do I think about the stability of the solution?

I had some issues early on with network-based storage dropping connections, therefore corrupting the backups.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

A 10 out 10. Whenever I have had issues, the customer service staff has been more than helpful in resolve them.

Which solutions did we use previously?

Veeam. Cost of licensing was getting expensive due to our other site expanding.

How was the initial setup?

Fairly easy, once I got my head around the way they set retention policies.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Several options are available. Speak to their sales staff to ensure you have the right solution for your needs.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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