Untangle NG Firewall Review

An easy to use product with a simple interface and good stability


What is our primary use case?

We use the solution as a firewall.

What is most valuable?

The interface is very good. 

We use the web sensor, the virus blocker, the spam blocker, bandwidth control, application control, and firewall options. We're quite happy with all of it.

What needs improvement?

The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features.

In the future, Untangle should offer a web server feature. That's the only application Sophos gave us which Untangle doesn't have.

For how long have I used the solution?

I've been using the solution for about one year.

What do I think about the stability of the solution?

There have been no issues with stability. I've been quite surprised.

What do I think about the scalability of the solution?

We don't have many users, so I'm unsure about the product's scalability potential. 

How are customer service and technical support?

We've never had to reach out to technical support, as we have yet to face any issues using the solution.

If you previously used a different solution, which one did you use and why did you switch?

We've used multiple solutions. We were previously using Sophos, but we switched because of its high price tag.

How was the initial setup?

The initial setup was straightforward. Deployment took about 45 minutes. You only need about one person for maintenance.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

We pay $350 USD per year for the solution. There are no additional costs. As long as you're not using a physical appliance, that's all you need.

Which other solutions did I evaluate?

Before choosing this solution we tried both Sophos and WatchGuard.

What other advice do I have?

It's very easy to use the product. In comparison, Sophos has a bigger learning curve.

I would rate the solution ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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