What is most valuable?
VMware NSX: Provides the ability for our organisation to deliver true DR.
How has it helped my organization?
Provides DR capability which we have never had before.
What needs improvement?
The implementation and support could be better.
For how long have I used the solution?
We have been using this for two years.
What do I think about the stability of the solution?
There were stability issues, such as various bugs. It was most noticeable with VMware NSX.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
I would give technical support a rating of 3/10.
Which solution did I use previously and why did I switch?
We were looking to move to a strategic and consolidated tech stack and support model, which could support our ambitions of a private cloud.
How was the initial setup?
The initial setup was complex. The LCS was a nightmare. Project Management (logistics, support) were extremely poor.
What's my experience with pricing, setup cost, and licensing?
Strive for a consolidated ELA.
Which other solutions did I evaluate?
What other advice do I have?
- The support model is not what it is sold to be
- Avamary/datadomain is NOT part of the RCM (despite it being sold to our organisation as being so) or supported well within the VCE model.
- The RCM testing process is flawed. The VMware NSX versions are released before the tests have evolved to complement the new release version. This has led to bugs and non-compatibility falling through the cracks of the process.
Find out what your peers are saying about Dell EMC, FlexPod, Oracle and others in Converged Infrastructure. Updated: June 2021.
510,882 professionals have used our research since 2012.