vCenter Configuration Manager Review

Feature-rich, but it needs more flexibility in multi-tenancy permissions

What is our primary use case?

We are solution providers and we are in a classic environment without automation. We are licensed and we are using vCenter to manage and maintain our environment.

What is most valuable?

All of the features are important, so it's difficult to say which is the best.

What needs improvement?

The Self Service Interface is not very good and it needs improvement. 

There should be more flexibility and rules for permissions in the Multi-tenancy.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the scalability of the solution?

It's a scalable product.

We have more than 20 engineers using this solution.

How are customer service and technical support?

We have not contacted technical support. We have the competence and knowledge to maintain and manage this solution.

What about the implementation team?

We did not use the help of a vendor team. We were able to implement ourselves.

What other advice do I have?

As a company, we are hosting many solutions. We are working on expanding our portfolio for both internal and external users.

We have private cloud solutions, a classic infrastructure as service, and multi-tenant. We also have public cloud solutions for our external customers.

My experience working with this solution has been good and I recommend it.

I would rate this solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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