vCloud Director Review

Its flexibility allows me to adapt it to students' needs, although a better GUI for both students and administrators would be an improvement.

What is most valuable?

Flexibility – it allows me to adapt the product to all student needs.

How has it helped my organization?

Students using the environment vs. not using the environment. Students can find products that they want to use and if they’re using it, they’re happy with it.

What needs improvement?

Better GUI as they don’t hold with the programs that well. Better user interfaces in general. Both the administrative and user interfaces need to be better.

What do I think about the stability of the solution?

It’s fairly stable, no bugs no crashes.

What do I think about the scalability of the solution?

It scales fine, it went from 1,000 to 2,000 machines without any issues at all.

How are customer service and technical support?

Technical support’s wonderful. Whenever we find an issue, we submit a ticket and they resolve it within an hour usually. Sometimes the complexity of the environment is high, and that’s fine, but usually it’s very quick.

Which solution did I use previously and why did I switch?

We were using Lab Manager, and when VMware discontinued it, we needed to switch.

How was the initial setup?

Complicated – there was no upgrade path from Lab Manager to vCloud Director, so we basically had to design a new solution.

Which other solutions did I evaluate?

No, because of the time VMware has been in the market. I don’t like using people that are new, and VMware has been around for a long time. Also, we just thought it would be simpler to stay with the same vendor.

What other advice do I have?

I really don’t know of any products right now other than this. They’re pretty high – if someone has a peer review that’s low, I won’t consider the product.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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