vCloud Director Review

self-service feature has helped migrate new customers from on-premise infrastructure to on-cloud enabled us to build a powerful cloud


What is our primary use case?

Our primary use case is for the cloud project and we have utilized it very well so far. 

How has it helped my organization?

Working with a single vendor, especially with optimization, has improved our organization. Working with VMware has supported us especially in terms of building a very powerful cloud for our customers.

It has helped us provision new clients faster because it's built on an automated system. It has helped speed up provisioning around 75%.

What is most valuable?

We have found the whole suite of cloud applications to be the most valuable features. If you start a cloud, either private or hybrid, it will support you and you will get more features. It covers support in terms of computing, networking, and everything.

The self-service feature has helped migrate a new customer from on-premise infrastructure to on-cloud.

What do I think about the stability of the solution?

It's stable enough to run a business on it. 

What do I think about the scalability of the solution?

Scalability is very good. You can scale up and out. 

How is customer service and technical support?

Their technical support is very solid, we have a good relationship with them. So far, we haven't had any issues with them.

How was the initial setup?

It can be easy to deploy but there is some complexity in terms of the configuration.

What about the implementation team?

We used a consultant to integrate. 

Which other solutions did I evaluate?

Working with VMware is different than working with Microsoft SPLA. SPLA is only for service provider level agreement. However, for VMware, you can work in different aspects. With VMware you can build an infrastructure whereas SPLA you can sign and have your licenses for building your infrastructure later on. You can't have the best of both worlds. VMware is better in terms of cost than Microsoft.

What other advice do I have?

I would rate this solution an eight. So far we are satisfied with it, but there are some shortcomings. There are bugs with opening support. So far they have helped us very well.

I would tell someone looking into this or a similar solution that before deploying any cloud, you need to have a good consultant that can help you to build the cloud well, especially from the start and especially with the infrastructure. There are a lot of components that need to be taken into consideration before doing this.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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