What is most valuable?
Reliability and simplicity.
How has it helped my organization?
- Faster and more reliable backup.
- SAN Snapshot reduce backup window.
- Integration of Exchange and SQL granular restore reduce our RTO.
What needs improvement?
- Integration with Storage Array.
- Incremental restore.
- Improve the support of physical servers and bare metal recovery.
For how long have I used the solution?
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
How are customer service and technical support?
5/5. Good Pre-sales and sales team. Always available (and fast) when needed.
Which solution did I use previously and why did I switch?
Yes. We Switched to Veeam because of the complexity and poor reliability of the older solution.
What about the implementation team?
In-house because we are Veeam vendor partner.
What's my experience with pricing, setup cost, and licensing?
Veeam is cheaper than our older solution and more reliable. We spend less time to check and/or relaunch daily backup in error.
What other advice do I have?
If you’re > 80% virtualized environment (Hyper-V or VMware) and no need of complex tape rotation, this is a good product.
Be careful of having installed integration services or VMware tools.
Disclosure: My company has a business relationship with this vendor other than being a customer: Veeam Partner and Veeam Trainer inside my company.
Nov 18 2014