What is most valuable?
There is no one feature that is most important. I love the ability to either restore the entire VM or just a single file if needed. We have had to restore VMs both ways and it saved us a lot of pain and money. The speed of the restore jobs was extremely quick as well.
How has it helped my organization?
It has given us the ability to restore our systems very, very quickly. The backups run very quickly as well, which helps us free up bandwidth on our network.
What needs improvement?
They still don’t have a plugin for use with EMC Data Domain. All else is fantastic.
For how long have I used the solution?
We have been using Veeam Backup and Replication for about 3 years.
What was my experience with deployment of the solution?
No problems with deployment.
What do I think about the stability of the solution?
We have not had issues with stability.
What do I think about the scalability of the solution?
How are customer service and technical support?
The customer service is excellent! Technical Support
Technical support is fantastic. Not only do they understand the product very well, but they also help the end user to understand how to troubleshoot the issue as well. They are also really friendly and kind.
Which solution did I use previously and why did I switch?
Yes. Initially, we used Norton’s Backup Exec. We switched primarily because we were virtualizing our entire infrastructure
How was the initial setup?
It was pretty straightforward in my book. I thought it was very user-friendly. The documentation is very good as well.
What about the implementation team?
We did the entire implementation in-house.
What other advice do I have?
Check to see if they have a plug-in for your storage vendor.