Veeam Backup & Replication Review

Transparent and easy to use, which improves usability and manageability for the daily operations a backup/system administrator performs.

What is most valuable?

It is important that a backup product delivers what it promises. As backup features are important, so are restore features. The ability of Veeam Backup & Replication suite to restore various items in a granular and fast way (RPO & RTO importance) is key for our customers.

How has it helped my organization?

Veeam B&R software is transparent and easy to use, which improves usability and manageability for the daily operations a backup/system administrator performs. Setting up a backup application/infrastructure is one thing, but to keep it operational without having to deal with big issues is another. I barely encounter situations where Veeam B&R setup disappoints our customers.

What needs improvement?

Two months ago, I would have said the integration of Veeam Endpoint Backup with Veeam B&R, but this is covered by now with Veeam 8 U2. The feature that a few customers are waiting is SharePoint item restores via redirected SQL, instead of having to install a staging SQL instance on the Veeam B&R backup server.

For how long have I used the solution?

I've been installing and configuring it for three and a half years.

What was my experience with deployment of the solution?

Every IT environment has it's specific needs and caveats. Of course I encountered some minor issues when deploying Veeam, but this is mostly related to the IT environment itself. Rare issues are logged with, and solved by Veeam support.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No, Veeam B&R provides a flexible way of working and scaling with the breakdown of different functionalities (proxies, repositories etc.).

How are customer service and technical support?

Customer Service:

In all the cases where I had to contact Veeam customer service, a solution was delivered within a short timeframe.

Technical Support:

In all the cases where I had to contact Veeam Technical support, a solution was delivered within a short timeframe.

Which solution did I use previously and why did I switch?

I have experience with Backup Exec. The backup/restore capabilities are far away from the Veeam Suite.

How was the initial setup?

It's straightforward.

What about the implementation team?

We are installing/configuring Veeam in customer environments.

What was our ROI?

As system integrator we offer various backup/replication products. I have no personal hands-on experience with other products except Backup Exec, and Veeam.

What other advice do I have?

It's important to make a correct design which maps on your IT environment needs. A simple Veeam POC can be setup to validate the product.

Which version of this solution are you currently using?

6.5, 7, & 8
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are Premium Partners
More Veeam Backup & Replication reviews from users
...who work at a Financial Services Firm
...who compared it with Commvault
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,307 professionals have used our research since 2012.
Add a Comment
ITCS user

author avatarChris Childerhose
ExpertTop 5Real User

Great point about scalability and you need to ensure you do separate components. Especially for using say SAN based backups Proxy servers play a big role. Nice article.

author avatarit_user368646 (Systems Engineer with 1,001-5,000 employees)

Your one comment about the SQL staging server has now been resolved with the addition of the guest interaction proxy in Version 9