Veeam Backup & Replication Review

It has item-level recovery for Active Directory, Exchange, SQL Server and SharePoint, as well as backups for recoverability tests (SureBackup) and from storage snapshots (3PAR).


What is most valuable?

  • Backup recoverability tests (SureBackup)
  • Backup from storage snapshots (3PAR)
  • Item-level recovery for Active Directory, Exchange, SQL Server and SharePoint
  • Virtual lab and on-demand sandboxes

How has it helped my organization?

Backups and restoration are 100% successful, plus we have the ability to automate backup recoverability tests.

What needs improvement?

Physical workload protection and item level recovery for Linux-based systems.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

Never. This is the strength of the product.

What do I think about the stability of the solution?

Some minor issues such as feature bugs. They have all been solved by a support call or through a product update.

What do I think about the scalability of the solution?

Before 6.0, yes, as the product was monolithic and didn't scale well. After 6.0, they changed the design to a scale-out design that fits any size. I haven't yet reached the limit of the product.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10 as they are pretty reactive and can engage in cross-vendor problem resolution, which is is not the way with all their competitors. Regarding the fact it is a backup solution, this is a crucial point for me.

Which solution did I use previously and why did I switch?

  • VMWare VDR
  • Symantec NetBackup
  • VizionCore

They were either too slow or too buggy to have a reliable backup solution.

How was the initial setup?

It was straightforward, and this is the DNA of this product. It is very simple to install and to operate.

What about the implementation team?

It was installed in-house within a few hours. I now work for a vendor and I have installed the product for hundreds of customers.

What was our ROI?

At the time I was a customer, it took something like three months because of a big storage system outage. Moreover, their pricing is based on the number of CPU sockets in your virtualization environment. I would even say that the longer you use the product, the cheaper it becomes. This is due to the core density of newer CPUs - we aren't buying more CPUs, just CPUs with more cores.

What's my experience with pricing, setup cost, and licensing?

I think enterprise level is a good way to go if you don't have 3PAR or NetApp storage in-house; otherwise, switch to Enterprise Plus to have the best-in-class backup solution at the moment.

Which other solutions did I evaluate?

We compared our existing solutions to Veeam.

What other advice do I have?

Just give it a try. Download the product, install-it and test it. The best way to know what it can do and what it can't is to test it through a proof of concept.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a reseller of Veeam products.
More Veeam Backup & Replication reviews from users
...who work at a Financial Services Firm
...who compared it with Commvault
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