Vembu BDR Suite Review

Its ease of use and price set it apart from other solutions

What is our primary use case?

We are a managed service provider (MSP). We have also started to sell it recently. We have been using this solution at our company, and after testing the product for close to six months, we realized this is a good option moving forward.

How has it helped my organization?

We are a managed service provider. For us, this solution is even more beneficial because we can control the licenses, renewals, and other things for customers from a managed service provider's panel, and we get an option to upsell and cross-sell to clients.

What is most valuable?

Its ease of use and price are most valuable. It is simple and straightforward. Someone who has never used any backup software will easily understand it from the first installation. It is that simple. Price-wise, it is much cheaper than its counterparts. 

It also has very less overhead on IT in terms of the product, service, and outcomes. Another good feature is that you don't really have to install any agent on the server side, especially when you are taking Hyper-V backup. We are using Microsoft Hyper-V, and we are taking backup. No agent and other things need to be installed on your machines.

I have done a couple of restores on a trial basis to check the integrity, and I did not find any issue in terms of the reliability of the restores. It was smooth.

What needs improvement?

It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems. 

They can also give an option where if you don't want to install an agent, you can use your own server and manage it, but if you want to manage it from the cloud console, you install the agent. It should be my choice. I should have control when I am sitting at home. I should also have control over the cloud so that I can monitor everything and do whatever I like. If my organization policy does not allow me to do that, then obviously I don't do it, but Vembu should provide such an option.

For how long have I used the solution?

I have been using this solution for close to six months.

What do I think about the stability of the solution?

It looks good to me. So far, I haven't found any glitches. It is always there, so it is stable. You run it through the browser, which makes it simple.

What do I think about the scalability of the solution?

It is scalable. We started with a 30-days trial, and after that, we started using its free version. Today, we upgraded from the free version to the enterprise version. We are also working on putting 10 TB backup on Vembu cloud as well as going ahead with almost eight servers for the disaster recovery offsite. 

To upgrade from the free version to the enterprise version, I simply had to synchronize the license, and everything was set. You can scale it very easily. You just need to activate the license under your account, and then you can log in to the Vembu console and just synchronize the license, and you're done. If you want to go from an on-premise backup to the cloud, you should have a cloud license. You can then synchronize and configure it. That's it. 

In terms of the size of the environment, one of the implementations is done for a government organization, and there are around 20 or 25 users with close to 5 terabytes of data and two virtual machines. We don't have plans to increase its usage in the same organization because this is a small subsidiary of a big government office. With the same client, there is nothing more we can do. They have a limited number of users, but we are working on implementing it for other clients.

How are customer service and technical support?

I have used their support, and I had a very good experience. We were basically installing a demo for another client, and they were using 2008. We were getting a particular error while doing the installation, and for that, they needed to reboot the server, but you just cannot reboot the server in a live environment. You need to fix up a time for that. For example, if we have to reboot your servers, we need to schedule it with you, and you will schedule a time for it with your management.

Vembu's support is available 24/7. They said that whenever we are ready, we should just send them an email, and they will do a remote session with us, which is what precisely happened. When we were ready, I sent them the intimation that we will be ready in about 15 or 20 minutes, and their support guy connected with it and helped us.

Which solution did I use previously and why did I switch?

Its ease of use and less price set it apart from other solutions. I have used many solutions, such as Acronis, Veeam, Symantec, Veritas, etc, and all of them are a bit complicated. I found Vembu to be the simplest one. In terms of features, it is similar to others. It has encryption and retention features and multiple backup options that every backup software provides.

Currently, we are also using Acronis, and slowly, we will be migrating from Acronis to Vembu. It is cheaper in price than Acronis. Of course, Acronis gives other benefits such as patch updates, cybersecurity, ransomware protection, and so on, but people have their firewall, endpoint protection, and antivirus. They don't really need to invest again in something that they don't need. The only thing that they particularly need is a backup solution that is encrypted, so there is no point in protecting them from all these things because they are already protected. If you go for Acronis Cyber Cloud, a client is not going to stop using the firewalls or endpoint protection. There is no point in loading double onto that. It is a good addition for those people who are very specific and know what they want. If you just don't know what to do, then you can go on a shopping spree.

With Acronis, all you have to do is to install the agent, and then you can control everything from the cloud. Wherever you are, you simply log in to the console, and you have your servers over there, and you can do whatever you feel like. With Vembu, you have to install the Vembu BDR software onto the server, and from there, you can basically dump the DR or a backup onto the cloud.

How was the initial setup?

It was very straightforward. You simply install the software, plug in the storage or wherever you want to dump that, and create a profile. That's it. These were the three steps, and of course, the fourth one was to activate the free software. You can start with the full-fledged version after 30 days. You can convert the trial version into the free version, which is available online. It is easy. 

Its initial installation took less than an hour. This includes downloading and setting it up.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is much cheaper than its counterparts. I like its pricing, and its price is okay. The lesser they take, the more profit we can make, but we are happy with its price.

It is very affordable. We were working with a client, and they were looking for backup software and had a very tight budget. When I told them that Vembu is only going to cost around $400 to $500, they were shocked. They didn't believe me, so I showed them the website so that they can check the price themselves. Of course, if they agree to that price, we get a 15% rebate as a managed service provider.

You choose the type of license you want. There are two types of licenses. One is a subscription license, and the other one is a perpetual license. If you go for a perpetual license, next year, if you want, you can renew the support. It is up to our clients whether they want to renew the support or not. They have an option. They also have an option to go for a subscription.

What other advice do I have?

Every IT scenario differs from others. It is a good product, and just give it a shot. If it fits your organization, you will save a lot.

I have been in IT for over 25 years, and I had never heard about this software. I came across this through a consultant who was also working for a government organization. They asked us to install the free Vembu backup software, and I wondered which is this solution. I checked their website, downloaded the software, and installed it for the first time. I was amazed why there is no marketing for this. I get so many marketing emails and other things, but I never got any email related to Vembu. I also didn't come across it while doing research on the internet.

We have been using this solution for only six months. There are many features that we haven't used, but whatever has been phased out and tested was okay. We haven't yet used Vembu to back up Microsoft 365, Google Workspace, or AWS, and we also haven't used Vembu's Download VM to help in migrating physical machines to a VM environment. Similarly, we haven't used its Instant Boot VM feature for instant access to VMs or physical machines after a crash. 

It provides multiple options to recover data during hardware failures or accidental deletion of files, but I haven't tested this option. Having such a feature is a good addition because if some resources are not there, you can restore your data to different ones. We will definitely be using Vembu's data integrity check feature after the enterprise installation.

I would rate Vembu BDR Suite an eight out of 10.

Which deployment model are you using for this solution?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
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author avatarBhavaniShanmugam (Vembu Technologies)
Top 20Vendor

Thank you for the feedback.

We now provide a basic multi-tenancy feature in the Vembu BDR Suite. We are working on comprehensive multi-tenancy features to address requirements like you've mentioned, which we plan to release after our upcoming release - Vembu BDR Suite v5.0.

For further updates or queries, please get in touch with our team through