Vembu BDR Suite Review

We use it to maintain critical data and save it. The licensing has us managing both an on-premise and cloud console.


What is our primary use case?

We use it for backup and replication. 

How has it helped my organization?

We use it to maintain critical data and save it. It suits our needs, is versatile, and the functionality is there.

What is most valuable?

  • It is easy to use.
  • It is simple to deploy and maintain.

What needs improvement?

Vembu is presented more like a multi-platform tool, where you have paper features, VMware, and Hyper-V. I would like to have a different set of products instead of having a single software which does everything. This could be beneficial. 

Nowadays, I don't know of a lot of people who are using tapes anymore. If you are using tapes, you don't do backup to the cloud, for instance. Therefore, maybe have a legacy version, then a cloud plus application version.

It is not a well-known software. People do not know about Vembu.

This is not a high-end product.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

There were only two issues, which were minor, and the support was very fast. This is probably the top reason why we chose Vembu. They have a very good support team who are responsive. I like the way they handle their clients compared to big vendors on the market, like Veritas, formerly Symantec.

The two issues were fixed in a relatively short time. One was fixed within the same day, and the other one was fixed within  a couple days. These are the only two issues that we had for the whole year.

What do I think about the scalability of the solution?

We haven't had a chance to experience scalability.

How is customer service and technical support?

I would give tech support a score of nine out of ten, which is almost perfect for me.

Which solutions did we use previously?

We were relying on Microsoft Backups, which are just basic backups. We were trying to find something simple to use and easy to deploy, and that is why did proof of concept with three different products. The short list came down to Vembu. 

Currently, we are using mass technology, so we store from mass seamlessly. Then, we use the replication feature from VMware to remote that. So, we do double backup. Local backup and remote backup plus replication, which is very accessory resilient.

How was the initial setup?

The initial setup was pretty simple. The backup solution was running within two to three hours. We were maybe missing some technical help during the installation, but there were a couple of technicians who helped me during the setup and finalizing it. 

Overall, the setup is straightforward. When you choose the VM options, it is even faster.

What was our ROI?

We consolidated our infrastructure. We went from about 40 to 15 servers.

What's my experience with pricing, setup cost, and licensing?

The licencing and pricing are good; it's a no-brainer. It is affordable. It has value with respect to the features included in the software.

There is a drawback in the whole approach about how the licenses are managed. There are two consoles: cloud and on-premise. It seems that on a daily basis we have to manage both consoles, which isn't user-friendly. Ideally, it should be either a single on-premise console or only a cloud console. A single platform approach is the better solution. For now, with full licensing, you have to manage your instances on the Vembu Portal, then reassign licenses, and go back to your on-premise management console to do the real management. It is a bit awkward.

I do remember that the pricing was based on a VMware or Hyper-V license, whereas on our end, it should be regarded as a VM-based license. I don't know why they make a difference at the Vembu level. We are currently on VMware migrating to Hyper-V, and we didn't want to buy licenses for VMware, but still have to buy them for Hyper-V. This the only thing which does not seem fully adequate. 

Which other solutions did I evaluate?

We previously used Microsoft Backup, which is not reliable.

I have a lot of experience with Symantec Backup solutions, now Veritas. Compared to Veritas, Vembu is more corporate-oriented and the support is better on Vembu's side rather than Veritas.

We also tested Naviko, Veeam, and Unitrends.

What other advice do I have?

Go ahead and use it.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
1 Comment
BhavaniShanmugamVendor

Hi Hasni,
Thank you for your feedback. About the Tape & Cloud backups, we’ve made a similar decision in v3.9.1 by introducing multiple editions. You will now find features (like Tape and Cloud) distributed across editions so that it’s easier for customers to purchase only what’s needed. And regarding the licenses, Hyper-V is widely used by small businesses. In an effort to make VM backup affordable for them, we’ve designed separate licenses and have priced Hyper-V license less than that of VMware. Further, if you have any queries you can always reach us through vembu-support@vembu.com

30 November 18
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