Vembu BDR Suite Review

The Universal Explorer and in-transit compression are key features for us


What is our primary use case?

We use it purely for Hyper-V backup. It's used to protect our entire server estate.

How has it helped my organization?

Our previous backup solution was cloud-based rather than being on-premise, and quite often our backups could lag three or four days behind. We are now looking at having a restore point as low as 30 minutes, where the backup has never been more than an hour behind the live solution.

We use it to back up Hyper-V, and the key benefit of that is purely one of data security and dependability.

What is most valuable?

The most important features are the backup and the availability of the Universal Explorer.

The in-transit compression is great.

What needs improvement?

The deduplication could be better. It doesn't give the level of deduplication that I would get with a product that's stored in a more standard file format. I would prefer to be able to use a non-deduplicated store on a third-party deduplicated medium. But as far as the compression and the general structure go, I have no problems with them at all.

Having some flexibility for the backup to be stored in a non-deduplicated fashion so that we could store it on more high-efficiency storage would be helpful; either that or improvement to the data deduplication. The amount of storage it requires for the backup store is excessive, compared to other solutions.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is absolutely stable. We've had no issues. It's never missed a backup and we've had no issues with data stores, even when we had an issue with the hardware which one of the data stores was on. That was very quickly recoverable and we didn't miss a backup. We've not missed a backup since installing it a year-and-a-half ago.

What do I think about the scalability of the solution?

We're a very small business. We've only got two Hyper-V hosts that it's covering. I imagine the scalability is probably quite good, but I have no other comment on it.

How are customer service and technical support?

Technical support is fantastic. Responses are normally received within about an hour to an hour-and-a-half. Where something has required escalation, it's been completed within a few hours. We've had very little contact with support, but where we've needed it the response has pretty much been a fix the first time.

If you previously used a different solution, which one did you use and why did you switch?

We used Microsoft System Center Data Protection Manager, backing up to Azure cloud and we switched for two reasons: 

  1. Vembu is less expensive.
  2. It gave us more control as to where we keep that data.

How was the initial setup?

The initial setup was absolutely straightforward. We had an issue, but that was caused by a problem in our Hyper-V environment, rather than Vembu itself. That was dealt with within a couple of days by Vembu support.

The deployment took about three days. It was really fast.

In terms of our implementation strategy, we were moving from Microsoft System Center Data Protection Manager to Vembu. We are quite a small business so we only have two Hyper-V hosts to configure. The strategy was to install, test, and then remove the Microsoft product. It was a very straightforward plan, a very straightforward strategy. And the aim in doing so was to enable a more rapid recovery time.

What about the implementation team?

We did most of the work ourselves. We didn't use a reseller at all, it was so easy to deploy.

What was our ROI?

It's only saving us about £2,000 to £3,000 a year. But in our IT, that is a help. Our IT budget is only about £250,000 a year so it's saving us one to two percent of our IT budget.

Regarding return on investment, the value of a backup system comes up when you actually need to restore it, so up until the point of restoration a backup system is purely a cost on your P&L, rather than being of any asset value. We've not had the requirement to restore, so the only cost-benefit we've had is in the cost savings over our previous solution.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing structure are spot on. I don't think there's anything out there in the market that does either the licensing structure or the pricing structure better.

Which other solutions did I evaluate?

We evaluated Veeam but we selected Vembu because the feature set was what we needed. We didn't need to use Veeam's full recovery, full replication suite. Because of that, our costs are about a quarter of what they would have been with Veeam.

What other advice do I have?

Go ahead and give it a try. It's worth the evaluation and certainly, with the restore options and the Universal Explorer option, it's competitive with things like Trilead and Veeam in terms of backup. Personally, I don't think it's as good as Veeam if you are looking at replication and high-availability but, other than that, for straight backup, I don't think there's anything in the market that's better.

There are only six of us in our IT department who use it. Nobody else has any real comments on it. It's something that sits there and does its job, and does it well. In terms of deployment and maintenance, two of us are responsible for ensuring the backup is operational and maintained.

It's used to protect our entire server estate. It's not a very big server estate, but it is the entire estate. There are no plans to extend its usage. There's nothing to extend it to.

I would give Vembu a ten out of ten. I've evaluated other products. I don't think anybody else has any advantage, certainly in terms of backup, over what Vembu provides. If I were to mark it down to a nine, it would just be for the lack of flexibility on the backup storage option.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
1 Comment
BhavaniShanmugamVendor

Hi Tim,

Thanks for your review and we appreciate the good words about us.

Although our forte is Backup, we are working on major use cases involving Replication and High Availability. That would ideally make us as good as Veeam in upcoming releases.

Further, Vembu uses variable length block-level deduplication method and the process takes place at backup job level. The dedupe ratio depends on factors like the RAM size of the backup server. In case, you would like to achieve higher deduplication ratio you can attach deduplication storage appliance as your backup server repository.

Kindly get in touch with us through vembu-support@vembu.com for further updates or queries.

25 March 19
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