Veritas Backup Exec Review

Great backup solution with good file option feature, SQL and EM agent; user friendly


What is our primary use case?

My primary use case for this solution is as backup for our file servers, SQL, things like that. We're a customer of Veritas and I'm a CAD engineer. 

What is most valuable?

I like the open file option, SQL agent, and the EM agent. It's a user friendly solution. 

What needs improvement?

This is a very good product. I've been comparing it to some DR solutions, there are some products that include disaster recovery which Veritas is lacking for now. It's possible that they will include it in the next release. We're looking for something with a DR backup. 

For how long have I used the solution?

I've been using this solution for 15 years. 

What do I think about the stability of the solution?

In general, the stability is good, but we do sometimes have issues. The documentation is very good so any issues can be solved. 

What do I think about the scalability of the solution?

We are a small company and I'm the only person using this product so we haven't tried scaling it. I think the next version, NetBackup, includes the option to expand. 

How are customer service and technical support?

The technical support is very good. 

How was the initial setup?

The initial setup is straightforward and only takes about half an hour. We do upgrade patches when new releases come through and also carry out regular maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is moderate, I believe. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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