Veritas NetBackup Review

Good technical support but the SQL Server backup features are not up-to-date

What is most valuable?

The most valuable feature is its stability.

What needs improvement?

Lots of features are in need of improvement.

The SQL Server backup features are not up to date. I would also like to see the Exchange server and Cloud backup handled better.

There are no features for cloud backup in my on-premises environment, which limits me when it comes to managing them.

The performance is poor on our system and it takes too long to complete a backup.

For how long have I used the solution?

I have been working with Veritas NetBackup for more than ten years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

My environment is not growing very quickly, so I haven't had the opportunity to check scalability. My understanding is that it is expensive to scale.

How are customer service and technical support?

We are typically in contact with technical support two or three times a year to deal with issues that arise. They're brilliant, fast, and professional.

How was the initial setup?

The setup was completed before I joined the company.

What's my experience with pricing, setup cost, and licensing?

My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive.

Which other solutions did I evaluate?

We are currently looking for another solution. One of the reasons is that we know that we can get more for less money.

What other advice do I have?

This backup and recovery product is good, although looking at my current environment, it is pretty old. My advice for anybody who is considering Veritas NetBackup is to assess the feasibility of it in their environment.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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