VictorOps Review

Sends a report with the solution for you to perform


What is most valuable?

Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred. This reduces communication and error time significantly. It sends a report with the solution for you to perform.

How has it helped my organization?

It reduces the communication around CI/CD and production errors in about 90% of the cases and made our support tasks much easier.

What needs improvement?

Should have more YouTube webinars.

For how long have I used the solution?

About three months.

What do I think about the stability of the solution?

Not at all.

What do I think about the scalability of the solution?

Not at all.

How is customer service and technical support?

In the initial implementation, we used their guys. It was very quick and responsive.

How was the initial setup?

Straightforward, the system was up and running in a day.

Which other solutions did I evaluate?

I did. I have evaluate PagerDuty and OPSGenine. I end up choosing VictorOps because their solution gave me much better capabilities, and their overall communication during the PoC stage was much better and understandable.

What other advice do I have?

Go for it, it truly is a game changer.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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