VMware Carbon Black App Control Review

A competitively-priced solution with a console that is easy to use

What is our primary use case?

We use Carbon Black to protect our customers against security threats and attacks. We examine all of the issues in the customers' environment and determine whether they are real threats or false positives.

What is most valuable?

I use the console to check for threats and I find it to be very user-friendly.

What needs improvement?

I would like to see the addition of some more features that are in other, similar solutions.

For how long have I used the solution?

We have been using CB Protection for between one and two years.

What do I think about the stability of the solution?

This is a stable solution and it is used on a daily basis.

What do I think about the scalability of the solution?

I find Carbon Black easy to scale. Our customers are medium and large companies and we have approximately ten people who work with it.

How are customer service and technical support?

The technical support is good. We sometimes have to open tickets for our customers and the response is very fast. Normally, they help us to solve problems quickly.

When I search online for solutions to problems that I encounter, I have always found good documentation.

What about the implementation team?

My colleague performed the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution.

What other advice do I have?

Overall, this is a good product and one that I recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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