VMware Horizon View Review

We've been able to remove 70% of the desktops from our classrooms and onto VDI, but the VM management console should be improved.

What is most valuable?

The most valuable feature is virtual machine provisioning.

How has it helped my organization?

We used to have desktops in our class rooms, and now 30% of our classrooms are on VDI. It is very easy to manage centrally and complaints about PCs in classrooms are less than 5% now.

What needs improvement?

The pools and virtual machine management console should be improved, as there is no way to group PCs in different pools, etc.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

There have been a few problems.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

I had trouble with tech support one, as the person I was speaking to wasn't good.

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

It was a little complex when configuring Active Directory and other server roles.

What about the implementation team?

I implemented it myself.

What was our ROI?

It is very high, we are planning to introduce to all of our class rooms.

What's my experience with pricing, setup cost, and licensing?

Pricing is high as VMware costs are always high.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It is a good solution, it is stable.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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