VMware Identity Manager Review

Good technical support, but better support for multi-cloud sessions is needed

What is most valuable?

The most valuable feature is the User Experience Designer, which has been very helpful for our project.

What needs improvement?

I would like to have better support for multi-cloud sessions.

The cost of this solution should be lower.

For how long have I used the solution?

I have been using the VMware Identity Manager for five or six years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

VMware Identity Manager is scalable and we have approximately ten users.

How are customer service and technical support?

Technical support from VMware is one of the best in the market.

Which solution did I use previously and why did I switch?

I have also worked with Amazon AWS Directory Service and Google Cloud Identity. I find that there is no normalization in these solutions.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis.

What other advice do I have?

My advice to anybody who is implementing this solution is to be close attention to the rights that are given to end-users. This is a critical aspect.

I would rate this solution a six out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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