VMware NSX Review

Good micro-segmentation capabilities, but the technical support needs improvement

What is our primary use case?

We use this product for software-defined networking. We are a solution provider and we build a platform for our clients that includes it.

What is most valuable?

The most valuable features are the micro-segmentation and integrated security options.

What needs improvement?

The technical support could use some improvement.

For how long have I used the solution?

I have been using VMware NSX for a year and a half.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

NSX-T is scalable, and we have approximately ten people who use it.

How are customer service and technical support?

The VMware technical support could be better. They're not always reachable and expertise is not widespread. Especially in Austria, there are not a lot of people who are skilled.

Which solution did I use previously and why did I switch?

I have not worked with another software-defined networking product.

How was the initial setup?

We had some challenges during the installation and setup.

What about the implementation team?

We implemented this product in-house.

What's my experience with pricing, setup cost, and licensing?

The price of this product is too high.

What other advice do I have?

This is a good solution, but there is always room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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