VMware NSX Review

Scalable; takes care of our whole environment

What is most valuable?

Security. Our Trend platform runs off NSX.

How has it helped my organization?

We use the solution strictly for security.

For how long have I used the solution?

Roughly six months.

What was my experience with deployment of the solution?

We didn't have this issue, but I would recommend to others looking at this solution to make sure that their hardware is compatible.

What do I think about the scalability of the solution?

It seems to be taking care of our whole environment. It seems to be pretty scalable.

How are customer service and technical support?

I have not used it, but my coworker has. Every time he talks to them, they're easy to get a hold of; very knowledgeable and they solve his issues right away.

If you put in a trouble ticket, they contact you very quickly (in response). If there is a problem, it usually isn't around very long. They jump on it, fix it, and it's done.

Which solution did I use previously and why did I switch?

We were on McAfee, and we switched to Trend. We switched to Trend because Trend supports virtual environment a lot better than McAfee does.

Trend migrated in a way that it will only work with NSX. The older version of Trend that we were on worked without NSX. The newer version does not. Now, we use NSX in conjunction with Trend.

We upgraded Trend to keep up-to-date and all the security loopholes closed.

What other advice do I have?

Most important criteria when selecting a vendor:

  • They have to be able to support the environment you're running.
  • The service and support is a big must. We work at an Enterprise level, so sometimes you can't go with the little new guy. You need that 24 hour service and support, seven days a week. It is very important for us.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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