VMware NSX Review
Scalable; takes care of our whole environment

Valuable Features

Security. Our Trend platform runs off NSX.

Improvements to My Organization

We use the solution strictly for security.

Use of Solution

Roughly six months.

Deployment Issues

We didn't have this issue, but I would recommend to others looking at this solution to make sure that their hardware is compatible.

Scalability Issues

It seems to be taking care of our whole environment. It seems to be pretty scalable.

Customer Service and Technical Support

I have not used it, but my coworker has. Every time he talks to them, they're easy to get a hold of; very knowledgeable and they solve his issues right away.

If you put in a trouble ticket, they contact you very quickly (in response). If there is a problem, it usually isn't around very long. They jump on it, fix it, and it's done.

Previous Solutions

We were on McAfee, and we switched to Trend. We switched to Trend because Trend supports virtual environment a lot better than McAfee does.

Trend migrated in a way that it will only work with NSX. The older version of Trend that we were on worked without NSX. The newer version does not. Now, we use NSX in conjunction with Trend.

We upgraded Trend to keep up-to-date and all the security loopholes closed.

Other Advice

Most important criteria when selecting a vendor:

  • They have to be able to support the environment you're running.
  • The service and support is a big must. We work at an Enterprise level, so sometimes you can't go with the little new guy. You need that 24 hour service and support, seven days a week. It is very important for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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