VMware SRM Review

Good automation with seamless failover saves us time, but it needs better granularity when used with array based replication software.

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

VMware is being used for disaster recovery to protect two sites.

What is most valuable?

The most valuable feature is the automation, where you press a button and everything fails over seamlessly. It is quite good.

What needs improvement?

When used in conjunction with storage replication software it is not possible to separate and failover an individual VM. When the VMs are sitting on the same storage LUN, the granularity is not sufficient.  Ideally, we should be able to choose one virtual machine and separate it from the rest.

If the price were more competitive then it would be very good.

For how long have I used the solution?

I have been working with VMware SRM for about five years.

What do I think about the stability of the solution?

It is stable for now. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable, although the downside to scaling is the cost.

How are customer service and technical support?

When I first contacted technical support, I had some issues. However, as time went on, the support has improved and I now think that it is okay.

Which solution did I use previously and why did I switch?

Prior to using VMware SRM, we were doing everything manually. Failover of VMs was done manually from promoting the replicated LUNs to read write and then bringing them up in the DR VMware environment.  It was a lot of manual work when dealing with hundreds of VMs.

How was the initial setup?

The initial setup is all right and we have had no issues with it.

What's my experience with pricing, setup cost, and licensing?

The cost of SRM is a little bit high, especially for smaller companies.

Which other solutions did I evaluate?

Yes Veeam and RecoverPoint for VM

What other advice do I have?

In summary, this is a mature product that works very well. It is easy to set up. I like the fact that it has a bubble test feature that allows you to test your configurations without actually failing over. However SRM is very pricy.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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