VMware SRM Review
The setup documentation needs to be improved greatly but the ability to support DR is valuable to our organization.


Valuable Features

Ability to support DR.

Improvements to My Organization

We have a fully functioning DR environment.

Room for Improvement

The setup documentation needs to be improved greatly.

Deployment Issues

Only the fact that I had scour the Internet to find the proper setup information.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Average.

Technical Support:

Well the tech I spoke to did not know how the setup should be implemented, until I found the literature myself.

Previous Solutions

Did not use a previous solution.

Initial Setup

Complex - settings for the sql db were not documented - had to search a lot for those.

Implementation Team

I implemented the product.

ROI

Very good - we have a DR platform that we've tested with a live production workflow.

Other Solutions Considered

No others were evaluated.

Other Advice

Gather the proper setup information.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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