VMware SRM Review

Able to provide customers with required RPO, not possible with traditional backup solutions. Stability could be better.


What is most valuable?

Instant VMware integration and a wide integration with storage vendors.

How has it helped my organization?

The company was able to provide customers with the required RPO that was not possible with traditional backup solutions.

What needs improvement?

Stability, speed.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Bugs bugs bugs...

What do I think about the stability of the solution?

Sometimes the vm would not failover.

What do I think about the scalability of the solution?

No backwards compatibility of different versions, this made scaling a bit difficult as we needed to upgrade existing infrastructure all the time.

How are customer service and technical support?

Customer Service:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution.

Technical Support:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solutio

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The integration with EMC recoverpoint was problematic in the beginning, with vm's not failing over all the time and slow recover times.

Which other solutions did I evaluate?

Yes, Zerto, Veeam.

What other advice do I have?

POC and test.


Disclosure: My company has a business relationship with this vendor other than being a customer: I've worked on projects for various companies including competitors such as HP

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