What is most valuable?
Integrating this tool with other technologies/third-party tools, that are not part of the VMware family, is the most valuable feature of this solution.
If we have a product that allows us to communicate with different products that are not part of its family and make things happen in their application, it is a wonderful thing.
It resembles the benefits of cloud computing and is achieving more things by using only one product.
How has it helped my organization?
We can automate the infrastructure services, which in turn reduces manual work, saves time, and eventually leads to more productivity.
It can be used effectively for IaaS and PaaS. Thus, there is only one type of software to be managed by various departments/teams in the organization.
What needs improvement?
vRA is a very good product, that supports different vendors connecting to it. Currently, it feels like a complete product and I don’t have any areas that need to be improved.
It automatically becomes large, when we need to connect different vendors to it.
It can be made larger, so that the organizations can also use it for physical infrastructure.
For how long have I used the solution?
I have used this solution for a year.
What do I think about the stability of the solution?
We did encounter some stability issues. I found the GUI that we use in vRA to be unstable sometimes. For example, there was no proper update of the tasks that were provided. Sometimes it took a little longer to provide new updates.
How is customer service and technical support?
I have not approached technical support yet.
How was the initial setup?
It was easy to set up this product.
What other advice do I have?
As soon as I started using this tool, I started seeing results immediately. This product is flexible and easy to implement. Its multi-tenancy support makes it more effective for use with different customers.
Which version of this solution are you currently using?