What is most valuable?
vRA is a great tool. It gives a lot of flexibility. It gives the customer an experience to automate their processes, their provisioning process. So, we widely adopt that into our environment to automate a lot of provisioning processes to automate the VM provisioning. Thus, it's a great tool, which actually gives a lot of flexibility in terms of provisioning and orchestration.
What needs improvement?
I would say maybe a better interface. It looks very plain. So, a more user-friendly interface, so the vRealize Automation tool could be improved.
What do I think about the stability of the solution?
It is a very stable solution. It's a state-of-art kind of solution. It gives a lot of flexibility. It's customizable. You can tailor it according to how you want vRA to work for your organization. So it's a very stable tool. It's a very cool tool.
What do I think about the scalability of the solution?
- It's scalable. You can scale it to whatever you want to do.
- It's customizable. You can tweak it to how you want to use the tool.
How is customer service and technical support?
The tech support is pretty awesome. Whenever you have issues, you engage them. They are on top of the issues, and they get a resolution for you. It's a top-notch type of support from VM tech support whenever you face issues with vRA.
How was the initial setup?
It is straightforward. It's not very complicated. Most of the tools that VMware develops are pretty straightforward. You just click off buttons. It's easily understandable, and it's easy to implement and use it.
What other advice do I have?
It's one of the cool tools in the industry. Go get VMware.