VMware vRealize Operations (vROps) Review

Ability to gain insight into what your computing and storage resources are doing, though reporting library needs to improve


What is most valuable?

The ability to gain insight into what your computing and storage resources are doing. More towards:

  • Forecasting
  • Time left until you get to capacity
  • Capacity planning
  • Hardware life cycling, etc.

How has it helped my organization?

When you have that capability so you don't have to stick your finger in the air and try to figure out how much capacity you have left based on some best guess. Takes the guess work out of it. Creates a uniform process.

What needs improvement?

A lot of around having parts of dashboards that need to be refreshed, then you don't refresh the entire dashboard. There's a lot of stuff around usability and reporting.

Their reporting library needs to improve.

What was my experience with deployment of the solution?

Read the documentation first before trying to deploy solution.

What do I think about the stability of the solution?

The stability of solution's good. There've been some improvements in the last couple of versions, but it's been overall pretty stable.

What do I think about the scalability of the solution?

Scalability is good. We don't have a very large environment, but a large environment around 5,000 VMs and it scales pretty good.

How are customer service and technical support?

As far as making sure that the environment is operational, they are good. But, a lot of it has to do with customer porting and getting useful data out of it. Every company's different as to what they want to pull out of vROps. So, I guess in 6.6, which we just upgraded to right before I came here, they've done a lot more in the way of having a greater database of reports available. So, that's good. I haven't really dived in too far into it yet.

Which solution did I use previously and why did I switch?

We have not used a different solution before.

How was the initial setup?

I did the implementation of it and did it on my own. It was pretty straight forward.

Which other solutions did I evaluate?

We didn't really look at anyone else.

We decided on it just because vROps really ties into vCenter. There really wasn't any additional consideration for anybody else.

The foundation of our virtual infrastructure is VMware.

What other advice do I have?

You have to look at your current solution, then see if it provides you with what you want it to provide you. As long as VMware is staying on top of development and addressing customer's concerns, and it's doing what you want it to do. It doesn't make a lot of sense to go to another solution.

My big thing is, with VMware, if they have a native product that handles a function, that's the first place you should look as opposed to a third-party. When you have third-party vendors sprawl, it leads into a lot of unnecessary complications in your environment.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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