- Being able to see what's being used.
- What's forecasted to run out of space.
- What's the most constrained resource at any time.
When I get asked questions on how our infrastructure is doing (by management), I can give an accurate answer.
The advanced version could be more affordable, therefore giving us access to more advance features.
I have never had any problems with it.
No issues. When I made it to capacity, it's been built pretty seamless to do that.
We've got an account manager. We also have an SE from VMware to help if I get stuck with support, but I haven't had that problem.Technical Support:
I don't know if you're gonna receive better support with another vendor than you do from VMware themselves.
They are very knowledgeable. I feel like I am getting the getting the right person when I contact them.
I wasn't involved with the initial setup, but I have done upgrades (by myself) and they have been very straightforward. Upgrades take about an hour to an hour and a half to complete.
We didn't really evaluate anyone else.
Most important criteria when selecting a vendor: