VMware vRealize Operations (vROps) Review

Needs to capture storage data more quickly than once a minute although the overview of my environment is helpful

What is most valuable?

It gives a broad view of my environment, which I can basically see from one dashboard. My servers, storage, etc. That would be the most important one.

How has it helped my organization?

It doesn't. No benefits.

What needs improvement?

The biggest item that I would want to see is instant capture of data from storage. One second or even less than a one-second period, of capturing data. I think one minute is too long. There are too many things which can happen in one minute on storage devices.

What do I think about the stability of the solution?

It's stable, in a way. It crashes every eight months and I have to reboot it. And that's about it.

What do I think about the scalability of the solution?

I only have 60 hosts, so I can't really say if it's scalable to a lot of environments.

How is customer service and technical support?

I haven't used technical support, nor do I have a contact that might be able to help if needed. I'm a self-learner, so I go into the application and learn on my own. It didn't crash in a bad way that I had to call tech support.

Which solutions did we use previously?

I was using vCenter. I thought that vROps would give me benefits and I bought it.

I thought I needed a solution which would allow me and about five other team members to monitor the host, but unfortunately my team members are not monitoring anything so I'm stuck by myself. I know my environment, because I deal with it, so I don't need to monitor socially.

There was another solution that I though was the best because it allowed me to see what I wanted in the storage. But I went with VMware because it was one supplier of everything. I went for simplicity and that's what I paid for.

How was the initial setup?

Straightforward. I did it myself.

What other advice do I have?

Most important when considering vendors is price, that's the first one. And the ability to contact them in a timely fashion.

If you have less than 100 hosts, don't buy it, depending on what the pain in the environment is for you. My pain was storage and I researched storage. And that was my biggest obstacle. It depends on people, on their issues. Sometimes it's a CPU, sometimes the memory. I was going for the storage and, as I said, one minute for me in the storage environment is not enough. It needs to be much quicker.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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