VMware vRealize Operations (vROps) Review

Monitoring and performance analysis are among its strengths although more stable upgrades would be an improvement

What is most valuable?

The whole feature set, to be honest. Monitoring and, for me, the performance analysis.

How has it helped my organization?

It helps us to create better reports of historical analysis, of performance data, and do better capacity planning.

What needs improvement?

More stable upgrades, if that's a feature. Had some problems so far. Also, more reliable failure detection and more realistic out-of-the-box simplicity.

What do I think about the stability of the solution?

Quite good.

What do I think about the scalability of the solution?

Could be better, to be honest.

How is customer service and technical support?

It was okay. I'm not always able to get to the right person. It takes a while. Once I do reach the right person they are usually knowledgeable.

Which solutions did we use previously?

I stumbled into VMware and never got out, to be honest. It's been cool technology for multiple years.

How was the initial setup?

It was straightforward.

What about the implementation team?

We are the partner so we implement.

Which other solutions did I evaluate?

Nutanix, Rubrik, Cohesity.

What other advice do I have?

When choosing a vendor the most important criteria are experience, maturity and, probably, documentation.

I would advise you get training because it's not so easy to start with and not get lost in vROps. Also, have everything ready the partner tells you to have and have straight expectations about what a solution does and does not do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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