VMware vRealize Operations (vROps) Review

Allows us to view the statistics of our environment in real time

What is most valuable?

It allows us to view the statistics of our environment in real time. We're able to pull reports and generate other metrics from all the virtual infrastructure.

How has it helped my organization?

It's helped us because we're able to take a heartbeat or take a snapshot of the environment at any given time. With all the reporting and analytics built into vROps, we can rightsize the environment. We can reclaim resources. We can do a whole wealth of things that allows us to keep our datacenters running.

What needs improvement?

I'd like to see more integration with ticketing systems, so tickets can be based off metrics or thresholds that were met.

What was my experience with deployment of the solution?

Lots of coffee and lots of donuts.

Just a thorough plan, which definitely needs to be had in making a deployment like this.

What do I think about the stability of the solution?

Early on, it was iffy, but the latest releases have been pretty stable.

What do I think about the scalability of the solution?

It scales.

How is customer service and technical support?

It was great. They were very knowledgeable. They were spot on.

We contacted them several times. We've even had a PSO Engagement where someone who was a specialist for vROps came on site.

Which other solutions did I evaluate?

Nobody else. Just VM.

What other advice do I have?

I would highly recommend others to take a look at the vROps tool. It will definitely help them manage their infrastructure.

When evaluating vROps, they need to make sure all the plugins are working, and that it's the solution for them. Sometimes people evaluate a lot of products, and it's just an evaluation which really doesn't fit what their business needs are. Having a good understanding of what you're looking for and what you need is the most important part of evaluating a product.

Most important criteria when selecting a vendor:

  • Their education
  • Their product knowledge
  • Ability to get support.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More VMware vRealize Operations (vROps) reviews from users
...who work at a Healthcare Company
...who compared it with SolarWinds Virtualization Manager
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