VMware vRealize Operations (vROps) Review

Helps keep tabs and make sure everything is running well


What is most valuable?

I like the availability features and the capacity management. The availability features, like system uptime, we are using some of the endpoint monitoring features for service availability.

The user interface is good.

How has it helped my organization?

It definitely has a better view and visibility for everything that's going on, and helps keep tabs and makes sure everything is running well.

What needs improvement?

Continue on the endpoint side, so you can dig deeper into the Windows operating system, services, and events, because we're trying to use it to replace System Center Operations Manager (SCOM). It doesn't quite do everything, but it's getting there.

For how long have I used the solution?

We've upgraded a few times, probably a year and a half.

What do I think about the stability of the solution?

We haven't had any issues with it. It's worked well for us.

What do I think about the scalability of the solution?

It works fine for us. Our environment is pretty small. We have eight hosts on the service side and eight hosts on the desktop side. We're still working on integrating it with the desktop side, but it's fairly small, that has worked for us.

How is customer service and technical support?

I have not personally used it for this solution, but we're a BCS customer, so we can get support pretty easily if we need to.

Which solutions did we use previously?

Just Microsoft Systems Center.

We were missing things, and weren't seeing alerts for different things. We're pretty heavily invested in VMware, so it integrated more easily.

How was the initial setup?

It was straightforward.

Which other solutions did I evaluate?

It was pretty much Microsoft or VMware, from our concerns. So, we started with one and went the other way.

What other advice do I have?

It's worth giving it a shot. I think there's a lot of benefit with it. It does pretty much everything you should need it to do.

Also, I find being part of the VMware community useful.

Whatever you go with, make sure you are able to get good support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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