VMware vRealize Operations (vROps) Review

Helps Us Understand VSAN Storage, Compute And CPU Capacities In Our Environment


Video Review:

What is most valuable?

We use vRealize Operations Manager primarily for capacity management within our environment. To understand the capacity that we're using for vSAN storage, for compute and CPU capacity within our virtualization environment.

What needs improvement?

vROps is, by its nature, a very complex product. We have seen a lot of improvements around the usability of the product. With each subsequent version, the product is becoming much more user friendly. It's much faster to get up to the speed on the product, to become familiar with it, and to use the built-in dashboards. Especially, the included dashboards around the vSAN Management Pack, that are now integrated into the product, and are available to use immediately upon installation, without any additional configuration.

Those are areas that the product has been improving drastically, and we are working with VMware as a reference customer, and as design partner, based on our experience, to help continue improving the product.

What do I think about the stability of the solution?

vROps is stable, it's a mature product. We're using the latest release, which is 6.6.1

What do I think about the scalability of the solution?

vROps is extremely scalable. It can size from a small, to a medium, to a large environment. There are options to have HA enabled or disabled, so the product scales extremely well.

How is customer service and technical support?

VMware has a number of support options related to vROps. It's supported as standard production support. It's also supported out of VCS and MCS support. We are a VCS business-critical support customer, and we have had a good support relationship with the product.

How was the initial setup?

With newer versions of vROps, VMware has improved the setup experience drastically. The new versions of the product install very quickly, very cleanly. Adding additional nodes to the environment is very fast, very easy to do.

What other advice do I have?

For us, the most important criteria when selecting a vendor are that we look for a company that's going to support our business cases, that has an established track record of stability, and performance. Someone that's going to stand behind us and support us as we utilize their product. Those things are extremely important as we're evaluating whether to make a purchase.

I rate vRealize Operations as a nine out of 10 today. There are still some areas to improve around the initial user experience. But, the product has improved significantly with the more recent releases.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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