VMware vSAN Review

Good unified administration, very stable, and easy to set up

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and technical support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
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