What is our primary use case?
Basically, we wanted to do more automation. That was the primary reason for us to move to it. Specifically, with respect to the finance part, we wanted to ensure that more automation can happen there in order to give more control to the end-user. It's also used for managing some of the application stack as well as storage management.
What is most valuable?
The solution makes management very easy.
We've found the solution to be scalable.
The stability of the solution is very good.
The installation process is very simple and straightforward.
What needs improvement?
The solution could use more integration with respect to the DR solution. If there was more integration with respect to the backup solutions, that will definitely help us.
On the DevOps side, if there could be more automation it would be more helpful. Specifically, we would like to know how to integrate and extend it towards the cloud. Either it is JCP or GCP or AWS.
For how long have I used the solution?
I've been using the solution for one and a half years.
What do I think about the stability of the solution?
We have found the solution to be stable and reliable. We haven't really had to deal with bugs or glitches. It doesn't crash or freeze either.
What do I think about the scalability of the solution?
The solution is very scalable. If a company wants to expand the solution it can. It's not a problem.
We have about 500 users on the solution currently. We do plan to continue to use it.
How are customer service and technical support?
We've only really had two incidents that required support, and therefore my experience with technical support is rather limited. Dell EMC tends to handle the support, and we've never had issues getting any help. Overall, it's been fine, and in general, we are satisfied with the level of technical support we can get when we need it.
Which solution did I use previously and why did I switch?
I didn't really use a different version of the solution. Most of the time I had been using ESX environment, and that was one of the reasons for going ahead with vSAN.
How was the initial setup?
The initial setup is not difficult or complex. It's very simple, very straightforward. A company should find it very easy to set up.
What about the implementation team?
We handled the implementation ourselves, in-house. We did not need the help of a consultant or implementor.
What other advice do I have?
We are a customer and an end-user.
We are not on the latest version. We are using the latest version minus one.
I'd recommend this solution to others.
I'd rate the product at an eight out of ten.
Which deployment model are you using for this solution?