What is our primary use case?
We are primarily using the solution as our virtualization platform.
We procure some licenses for vSphere Standard and we are using it to replicate to VM so that we can have at least that level of redundancy. On the upcoming project for VxRail, we'll be using it for a hyper-converged platform, where you can have high availability and failover capability in real-time.
What is most valuable?
The solution has been quite stable.
The solution can scale well.
We found the initial setup to be pretty straightforward.
What needs improvement?
The solution is quite expensive.
I haven't evaluated or looked at any other solutions for the most part and therefore can't speak to any aspect that is really lacking compared to what else is on the market.
For how long have I used the solution?
I've used the solution for about five years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.
What do I think about the scalability of the solution?
The solution is quite scalable. We ordered a solution where the initial number of nodes is just three, however, after the design, it can grow up to 64 nodes.
If it's deployed on a hyper-converged solution, yes, it will be scalable.
Only the system admins use the solution. There are around not more than 10.
We plan to continue to use the solution and to scale it up, as we build out our infrastructure.
How are customer service and technical support?
We bought the solution through a Dell partner and we get support through them if we need it. We don't deal directly with VMware. I can't speak to how their technical support services are. Our Dell partner connection acts as a middle man between our company and VMware, therefore, they deal with VMware directly.
How was the initial setup?
The solution is pretty simple to set up if it's a stand-alone.
We have two departments that have technical teams that can handle maintenance on the solution.
What about the implementation team?
We used an integrator that was a VMware partner and they assisted us with the implementation process.
What's my experience with pricing, setup cost, and licensing?
We are currently buying some more licenses to be able to move to version 7.
The solution is expensive, however, due to the criticality of the features on offer, for us, it's worth the cost.
Which other solutions did I evaluate?
I haven't really looked at too many other solutions, other than Hyper-V. VMware seems to be way better overall if you compare just those two.
What other advice do I have?
We are currently in the process of moving to version 7 of the solution.
I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution overall. I'd recommend it to other companies.