VMware vSphere Review

We have been able to create stable, enterprise-level services with it as the core product.

What is most valuable?

The stability in general, and the manageability of features like high availability, storage vMotion, and vMotion configuration via distributed switches.

How has it helped my organization?

vSphere is a core product in our services. Building our services on top of this product provides us the ability to create stable, enterprise level services.

What needs improvement?

Currently none, as the development of new features is already going at high speed.

For how long have I used the solution?

I've been using it for seven years, since v3.5.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

We previously used XenEnterprise and RedHat Enterprise Virtualization based on KVM. Due to the stability and lack of features, we switched.

How was the initial setup?

It was straightforward.

What about the implementation team?

We did it in-house by our infrastructure team who are VMware Certified Professionals.

What was our ROI?

Using the vCloud Air Network program, we are in a usage based program. So no upfront investments are made for licenses.

Which version of this solution are you currently using?

5.5
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are vCAN partners.
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Highlights
We are able to patch our hosts during production hours with the ability to keep services running.
Production people can quickly reboot the server with ESXi Quick Boot.
Since we have an internal cloud, suddenly people may require 1000 or 2000 VMS in something. We have options to analyze and make sure we have enough scalability.
The most valuable features for me are a very easily scalable infrastructure. I can have a couple of hosts to do basic workloads. I can have a lot of hosts to do a lot of workloads. vSAN integrates my storage so I don't need an external storage SAN. I love having everything integrated in the same UI. The new HTML5 interface doesn't require any plugins anymore and it's super-fast.
It is highly scalable. We can add new hardware and expand the infrastructure easily.
It is a powerful solution that enables us to take a snapshot and clone any version of machine.
Gathering all of the hosts together to create one single pool across the enterprise is a terrific feature.
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