VMware vSphere Review

With vMotion, High Availability, and Distributed Resource Scheduler, we're able to administer hardware resources in a better way. But, it could use better DRS-friendly functions.

What is most valuable?

I'd say vMotion, High Availability, and Distributed Resource Scheduler, which have allowed us to administer hardware resources in a better way.

How has it helped my organization?

With High Availability, we have had only one incident where one of the hosts failed, and the VMs were moved immediately. It took about four minutes to complete migration, thus affecting operations minimally.

What needs improvement?

Reporting, and perhaps more DRS-friendly functions.

For how long have I used the solution?

We've used it for almost three-and-a-half years, and previously we were using older versions, such as 2.0.

What was my experience with deployment of the solution?

No, but that is relative. Sometimes issues are raised eventually.

What do I think about the stability of the solution?

No, but it does become difficult to have a standardized infrastructure.

What do I think about the scalability of the solution?

No, but I guess cost is the main obstacle.

How are customer service and technical support?

Customer Service:

So far, good service, but it's managed by our corporate office.

Technical Support:

It's good, but it is relative. I have been able to resolve many of our issues using the web.

Which solution did I use previously and why did I switch?

I used to manage an IBM solution - SAN with VMware technology.

How was the initial setup?

It was complex, as the setup and management was not too friendly.

What about the implementation team?

We used a vendor team and the expertise was good, but it could have been better.

What was our ROI?

All I am able to say is that our SLAs have been achieved over the last two years.

What's my experience with pricing, setup cost, and licensing?

This depends on the particular scenarios. Ours is a big one, and requires full stability (Enterprise license). We manage four geographic areas (Mexico, China, Czech Republic and Brazil).

What other advice do I have?

Review the SLAs with customers and provide several options describing cost/benefits to them.

Which version of this solution are you currently using?

5.0.0 Build 623373
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More VMware vSphere reviews from users
...who work at a Financial Services Firm
...who compared it with Hyper-V
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
523,230 professionals have used our research since 2012.
Add a Comment
ITCS user

author avatarSami Ventriglia
Top 20Integrator

Fair review SysAdmin935, I feel like VMware has made slower/no progress on DRS as they are spending time and focus on NSX or vCloud Air. My gut tells me because it looks like 3rd parties are taking on the responsibilities that DRS provides, like VMTurbo or having similar functions built into the SAN on Tintri or something. I believe even on the app side, cloud providers like Amazon, Microsoft and even Oracle (the only ones I'm aware of) can provide elastic provisioning as well so that you are only paying for what your servers need for horsepower.
If ever any complaints on the vendor you choose to assist with installs and upgrades, ask for pro services references! If they can't/won't deliver, look for a new vendor and keep in mind that a quality engineer costs more but the work will be done faster with minimal interruption. Best of luck!

author avatarThang Le Toan (Victory Lee) (Robusta Technology & Training)
Top 10Real User

Perhaps what you say are in the old version, we switched to 5.5 and 6.0, the main problem encountered calculation for load balancing, and really should invest in SAN Storage Share, VSAN can stability control problem vMotion, HA because as you say "we have had only one incident where one of the hosts failed, and the VMs were moved immediately".