VMware vSphere Review

It gives us the ability to manage thousands of servers from a centralized point because it supports migration between hardware and consolidated workloads.

What is most valuable?

  • The HA functions
  • vSphere Distributed Switch

How has it helped my organization?

It gives us a good consolidated overview of hundreds or thousands of servers at a time.

It gives us the ability to easily manage those from a centralized point, and a lot more reliability because we can easily migrate between hardware and consolidate workloads.

What needs improvement?

The web client, the GUI, could use some improvement. It’s pretty clunky and slow. Some things are only available in the web client, some are only available in the fat client so it would be nice to have them in both in one interface.

For how long have I used the solution?

I've used it for about two years.

What was my experience with deployment of the solution?

No, we’ve been using vSphere for a long time so we’re quite familiar with it, and we have a good relationship with VMWare. Deployment was easy.

What do I think about the stability of the solution?

We don’t see many crashes, if any, on the vSphere side.

What do I think about the scalability of the solution?

Again, it’s simple as popping extra hosts in. Quite easily scalable.

How are customer service and technical support?

Customer Service:

They’re very good. We’ve got a good relationship with VMware, and they’re always available - they give us previews on upcoming tech or quickly connect us with someone we need to speak to.

Technical Support:

It’s good. It’s usually quite easy and quick to log calls and get support services. The vSphere client has a built-in means of pulling logs which logs which we can send directly to VMWare technical support. We can get tier two or three support quite readily.

Which solution did I use previously and why did I switch?

Not since I’ve worked here, so at least 10 years. We started with vSphere.

How was the initial setup?

It kind of depends; we work with a number of different customers. It’s relatively straightforward, but for complex implementations there can be some complications. They publish all of the necessary installation information so it’s quite easy to find support for deployment.

What about the implementation team?

We do it in-house.

What's my experience with pricing, setup cost, and licensing?

It’s not something I really deal with as an engineer. Because of the types of service we offer, we don’t sell customers vSphere licensing.

What other advice do I have?

I’d grab the software from their site - you can deploy it and use it for 60 days free of charge, so whether you’re doing a large or small deployment try it out and see if it works. You can also engage with technical support services. The software is free, so grab it and play with it.

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: I work for a VMware partner.
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