VMware vSphere Review

Before implementing, I suggest you set up a couple of machines in a practice lab.

What is most valuable?

The virtualization is the valuable feature.

How has it helped my organization?

It's much easier to manage than a pile of hardware.

We are also able to roll out new ideas to the users quicker.

What needs improvement?

The web-based access is flaky. It needs to have a built in backup ability, and the update manager needs to be its own appliance.

For how long have I used the solution?

I've been using it for four or five years.

What was my experience with deployment of the solution?

It does not like working with the older Intel NICs nor the Realtek NICs, but I was able to work around that.

How are customer service and technical support?

Customer Service:

The one customer service issue I have had is almost three months old and still unresolved (that sucks).

Technical Support:

I've never used tech support.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It's straightforward.

What about the implementation team?

We did it in-house, and I would suggest you set up a couple of machines in a practice lab first though.

What was our ROI?

We can't quantify the ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is reliable.

Which other solutions did I evaluate?

No as we've been using before any other virtualization software was popular.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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