VMware vSphere Review

We're able to have all VMs use the ESXi and to move all blades without ever affecting the user experience.

What is most valuable?

The HA and DRS capabilities are great. Right now, we’re able to basically use the ESXi and move all the blades without the users ever knowing anything was different.

How has it helped my organization?

Having all the VMs and everything work without the user experience being affected.

What needs improvement?

That’s a hard question since I don’t know what new features there are in v6 other than single-user sign-on. I’m curious to see the release of v6 here, as I want to see how the client version works. I also want to get an overall view of how it works, as well as how well the mobile management works.

Of course it has room for improvement, but it’s the best in the field as there’s not many better options.

What do I think about the stability of the solution?

It’s been very stable for us. I’m still on version 5.5, so one of the things I wanted to do is check out if 6 is worth upgrading to.

What do I think about the scalability of the solution?

We don’t have many users, and right now, it’s just me who's running this solution. For the VMs, we’ve been able to get requests from my internal customers to just improve on the sizes, and it works very, very well.

How are customer service and technical support?

I’ve had mixed results primarily because I’ve had issues that have dragged on for a while, but for the most part in terms of responsiveness and explanation they’ve been very good. Once I articulate my problem to them, they explain the steps to take next very well.

Which solution did I use previously and why did I switch?

We had lots of servers, and the costs were also huge. The cost was not only in buying hardware, but also looking at, in the data center, the footprint that we were taking up, and having to pay for all of that. Thus, we knew we needed to become more cost effective, and we were able to move from many locations into one server location in a chassis.

How was the initial setup?

The environment that I manage now was set up about six years ago. We had an outsourcer (third-party) set it up since we wanted a professional to setup a new technology. He royally screwed it up, and we had to come back, completely rip it up, and restart. VMware had to help us get it back up to speed since that point.

Which other solutions did I evaluate?

Capabilities, as we do a bake-off to essentially evaluate options. We look at multiple vendors, and see if they meet X and Y demands, and see who does it best.

I have a list of things that I think I need, but it helps to see what others need and want as well. After seeing their pros and cons, we can reevaluate on what we need in our environment accordingly.

VMWare was the vendor that won last time, nobody wanted Hyper-V. We looked at Hyper-V and VMWare only, and nobody wanted Hyper-V. VMWare delivered far better test results.

What other advice do I have?

Without explicitly saying look at VMWare, understand what functions you need in your products, look at different vendors and what they claim to provide, and then bring them in house to see if they deliver on their claims. They have to pass all of the tests that your company needs.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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