VMware vSphere Review

It performs reliably and performs VM snapshot consolidation well without unnecessary tweaking by me.


Valuable Features

VM snapshot consolidation. It does that extremely well.

Improvements to My Organization

Reliability, it just runs without you worrying about it all the time. I don’t have to tweak it, don’t have to really do anything. It’s easy to use as well.

Room for Improvement

I really don’t have much to complain about as we don’t need very much, so we really are happy where we are right now. However, they could do with bringing back the regular GUI.

Stability Issues

Fairly stable, doesn't crash, and does what it needs to do. It’s great.

Scalability Issues

We’ve only scaled a little bit. We’re not super large, but it definitenly is somewhat easy to scale up. The hardest part is the physical connectivity to disparate networks, which VMware can’t really control.

Customer Service and Technical Support

Excellent, it’s very smooth. You call with your problem, you get to the right person quickly, and they dive in and resolve the issue quickly. If it’s not a VMware issue, they’re very good at letting you know where the issue resides at.

Initial Setup

It’s fairly easy to set up. There’s always a little bit of a question of what comes first, the host of the virtualization of the vCenter server, but it’s not too hard to figure out.

Pricing, Setup Cost and Licensing

I’d highly likely to recommend VSphere, but the only thing that’s prohibiting the switching is cost, as it definitely is expensive.

Other Advice

We always look at responsiveness, availability, and willingness to work on a partnership when choosing a provider. I believe we continuously still look at updates, and sadly we still have some Hyper-V. It’s hard to cost justify switching over for vSphere, as Windows Data Center is just so cheap. But vSphere is definitely better if you ignore costs.

If I’ve never worked with a product, and I’m comparing apples to apples across the board, I definitely have to look at what peers are saying in helping me reach my decision.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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