VMware vSphere Review

It's saved us costs, greatly reducing the number of physical servers, although it could be improved with more storage capabilities and hot-adding of devices.

What is most valuable?

Cost, for one thing, it greatly reduces from physical servers.

How has it helped my organization?

Time, it saves me time. It’s also much easier to manage.

What needs improvement?

More storage capabilities would be great. Also, more hot-adding of devices would be helpful.

What do I think about the stability of the solution?

Fairly stable – we have issues, but overall it’s a very stable product that doesn’t require much legwork to run.

What do I think about the scalability of the solution?

Not much experience, so I wouldn’t know.

How are customer service and technical support?

They’ve been extremely helpful. Basically, we create a ticket and they assign a technician that usually calls us back within an hour. They usually do a great job of diagnosing and fixing the problem.

Which solution did I use previously and why did I switch?

We were using hardware before, we started that in that development phase and realized the benefits of virtual environments and started migrating over.

How was the initial setup?

It’s fairly straightforward.

Which other solutions did I evaluate?

I always look at the technical support, product availability, and product stability when selecting a new product. We just looked into vSphere though as there’s nothing else like it.

What other advice do I have?

Nobody’s perfect, but it’s great for our needs, and I would absolutely recommend the product.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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