It’s changed my life – I’ve been in IT since 1989 and very few technologies have been life changing and VMware is one of them. It has given me my nights and weekends back. It separates the software from the hardware, and having a hardware failure is not catastrophic, so I don’t have to get up and leave church, whenever I have time. Very few applications can fully utilize the computer hardware but VMware can.
Room for Improvement
I think room for improvement would be in the site recovery manager. I believe that VMware’s moving more towards using VMware appliances, as opposed to having to load components on Windows servers. I have had some issues with this – I need more tools to allow me to access database features on their appliances. They are sealed at this point.
Customer Service and Technical Support
Technical support, when I’ve used them, have been very good. Typically, the first person who answers the phone is not very knowledgeable, but afterwards, and once they escalate the case, they are very helpful.
No – I have been using VMware since v3. I choose what I like and I stick with it.
It is somewhat complex – for building an enterprise system, however, you can get the free version, and it's actually the same version you run on your enterprise, it’s the same software.
Other Solutions Considered
A quality product is number one, and a strong company is number two, good support. If a company is not going to be around, then I won’t choose to spend millions of dollars on my equipment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oct 09 2015