VMware vSphere Review

When we release our new applications, we just scale out without investing in new infrastructure. It's missing centralized management, however, which limits our troubleshooting ability.


Valuable Features

The level of consolidation that you can implement from a hardware reduction element – it is so valuable to us in our industry. Ease of use and simplicity.

Improvements to My Organization

The cost savings in itself from having to buy 15 servers in each hotel. Now we have one server for each hotel. When we release our new applications, we don’t have to invest in new infrastructure, we just scale because its already in place. We're on a five-year lifecycle so we can scale for five years with no further investments.

Room for Improvement

Centralized management could be better. A server can only be managed by one vCenter. This limits our visibility to remediate, troubleshoot and fix problems efficiently.

Stability Issues

It's very reliable. They're is not another product similar, and we've had no major outages for seven to eight years. We have hotels where you can barely reach and because of the stability of the product they can trust the reliability.

Scalability Issues

It grows beyond belief. In my situation, because Im always dealing with corporate, I have shown that virtual machines can scale to whatever we have asked it to do. If we need to scale we can, and the hardware just needs to be ordered, and setup.

Customer Service and Technical Support

I love them, they are the best in the world. We only call in emergencies, and they are the best in the world. We are changing to v6 and the support model is changing so we to procure the enterprise support even for the basic offices. In the earlier versions, I had it but now we're trying to persuade VMware for that additional 24/7 service.

Initial Setup

It's straightforward, and couldn't be any easier. I did training around the world for IT resources, even teams who have never seen it can adopt it, both in terms of administrative and installation.

Implementation Team

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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