VMware vSphere Review

We're now able to provision new servers faster and have the option to perform snapshots prior to implementing changes.


What is most valuable?

  • vMotion
  • DRS
  • High Availability
  • Snapshots

How has it helped my organization?

We're now able to provision new servers faster and have the option to perform snapshots prior to implementing changes.

What needs improvement?

The installation of vCenter SSO for a lot of my customers could be improved, but I think it's a totally useless feature.

For how long have I used the solution?

I've used it since version 4.0, so around six years.

What was my experience with deployment of the solution?

Sometimes there were issues during the installation, especially with certificates.

What do I think about the stability of the solution?

Only once in five years have we had stability issues.

How are customer service and technical support?

Customer Service:

Customer service is not so bad.

Technical Support:

Technical support is also not so bad, but it could be better if it could be localized with non-English languages. Both I and my customers sometimes have difficulty understanding them.

Which solution did I use previously and why did I switch?

I started with vSphere, so I haven't used any previous solutions.

How was the initial setup?

In the previous version (5.1/5.0) the initial setup was terrible, now it’s much better.

What about the implementation team?

I can do the implementation myself.

What was our ROI?

I think it’s quite expensive.

What's my experience with pricing, setup cost, and licensing?

I think it’s quite expensive.

Which other solutions did I evaluate?

My customers also looked at Hyper-V and XenServer.

What other advice do I have?

Make sure you have a lab for testing.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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